Tools & Resources

Call 888-71-ALOHA (888-712-5642)

Representatives are available weekdays from 2:00 a.m. to 3:00 p.m. HST (daylight savings) or 3:00 a.m. to 4:00 p.m. HST (daylight savings ends).Or send an email to pr_isp_hawaii@prudential.com.

Remember, you’ll have full access to your Prudential account and can make transactions online or by phone.

Visit us next time you are in Honolulu at 1100 Alakea Street, Suite 1550, Honolulu, HI 96813. Office hours are Mon–Fri 8:00 a.m. to 5:00 p.m. and Saturday 8:00 a.m. to 12:00 p.m. (HST). Or set an appointment with your Retirement Education Counselor

Enroll in the Island $avings Plan

You are immediately eligible to join the Island $avings Plan if you are an employee of the State of Hawai'i, County of Hawai'i, County of Kaua'i, County of Maui, Wai'alae Elementary Public Charter School, Department of Education or University of Hawai'i and are a member of the Employees’ Retirement System (ERS).

Enroll by mail/in person:
Download, complete and return an Enrollment and Beneficiary Form to:

Prudential Retirement
1100 Alakea Street
Suite 1550
Honolulu, HI 96813

You may also obtain the enrollment form and meet with a Retirement Education Counselor at the Honolulu office. Visit us Monday through Friday 8 a.m. to 5 p.m. HST and Saturday 8 a.m. to 12 p.m. HST. Or call the Island $avings Plan Line: 888-71-ALOHA (888-712-5642). Press “2” to contact a local Island $avings Plan Deferred Compensation Counselor.

Then register online:
After you have enrolled in the plan with the forms, register your account

Retirement Counselors are registered representatives of Prudential Investment Management Services LLC (PIMS), Newark, NJ, a Prudential Financial company.